Customer Care

BPCL takes pride in assuming the role of “Fuel Managers”, for major storage and handling of petroleum products, customers, by providing technical know-how on storage, handling and conservation of petroleum products. This is in addition to the usual spectrum of services, viz. customized products, technical seminars, fuel management systems, energy and safety audits and terminalling of petroleum products.

Interaction

With the objective of bringing industrial customers of diverse interests on a common platform BPCL has established Customer Advisory Boards. The 18 meetings held by this board resulted in a plethora of suggestions and also provided invaluable insights into customer needs and expectations.