BPCL

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Instilling trust in consumers

MAK Quik Oil Change centers, facilitates oil change right in the presence of customer. Such unique initiatives, where product is drained and replaced in presence of the customer, instill trust in the services rendered. Regular under-bonnet services are provided at our retail outlets, assisting customers to maintain optimum coolant and oil levels, through regular checks and top-ups.

The objective of the MAK QUIK Programme is to engage with consumers and create consumption centers at retail outlets. We undertake free oil change promotions, where customers only pay for the products and the service is free-of-cost. As the customer can see the oil change process, there is trust generated in the brand.