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Vision and Values

VISION

  • admired global energy

    We are the most admired global energy company leveraging talent and technology.

  • first choice

    We are the first choice of customers, always.

  • opportunities

    We exploit profitable growth opportunities outside energy.

  • Health Safety, Security and Environment

    We are the role model for Health, Safety, Security & Environment.

  • great organisation

    We are a great organisation to work for.

  • learning organisation

    We are a learning organisation.

  • social responsibility

    We are a model corporate entity with social responsibility.

VALUES

Trust

Trust

  • Be fair in dealing with others.
  • Have courage to stand by convictions.
  • Be consistent in words and actions.
  • Take responsibility for self / staff's mistakes.
  • Honour commitment.
Customer Centricity

Customer Centricity

  • Understand current and anticipate future customer needs and respond to them.
  • Deliver on brand promise.
  • Proactively seek customer feedback.
  • Bring customer at the centre for all decisions.
Ethics

Ethics

  • Treat all with justice, equity and fairness.
  • Respect diversity.
  • Demonstrate highest level of corporate governance.
  • Consider social / environmental implications of decisions / activities.
  • Incorporate safe practices in all spheres of life.
Development of People

Development of People

  • Coach and mentor people.
  • Identify and develop talent.
  • Give and receive constructive feedback and help achieve development goals.
  • Publicly recognise contribution of team members.
  • Allow staff freedom to grow and develop.
Collaboration

Collaboration

  • Focus on seeing the "big picture".
  • Encourage teamwork across the organisation.
  • Provide seamless support to stakeholders.
  • Act with empathy and sensitivity for others.
  • Openly share information and ideas.
Involvement

Involvement

  • Work with dedication and commitment.
  • Build commitment through empowerment with accountability.
  • Involve all concerned in decision making.
  • Be driven by performance and results.
Innovation

Innovation

  • Adapt and operate in different environments.
  • Encourage new ideas and be open to accept them.
  • Be willing to experiment and do things differently.
  • Accept failures and learn from it.
  • Share, replicate and sustain new ideas.

BPCL Culture

We care for people.
We care for people.
We enroll people through open conversations.
We enroll people through open conversations.
We remain result focused with accountability for governance.
We remain result focused with accountability for governance.
We proactively embrace change.
We proactively embrace change.
Our every action delivers value to the customer.
Our every action delivers value to the customer.
We collaborate to achieve organisational goals.
We collaborate to achieve organisational goals.

BRAND PROMISE

  • Innovative

    Innovation

  • Caring

    Care

  • Reliable

    Reliability

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